Support

Message @blorabiz on Telegram. We reply within 24 hours, and resolve edge cases in the software within 48 hours.

• your account name (shown on your dashboard);
• the order code (the first 8 characters, on the order page), if it is about an order;
• what you expected, and what happened instead.

Never send your account number. Nobody at GongGong will ever ask for it.

Your order page says what happens next at every step, and the guide covers paying, delivery and renewals.